13 november 2026: We are affected by the global outage on Microsoft products.

Our Emergency line is still working.

For anything else, if you still wish to contact us before the outage is resolved, we advise using the contact form from our Contact webpage.

Households

Just moved in : Who is the supplier?

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Customers

Power cuts

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Public

What are those streetworks?

Visit one.network for free to find out about the streetworks we carry out in your area.

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ICPs and Developers

Request an asset valuation

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Head Office,
6500 Daresbury Park,
Warrington,
Cheshire
WA4 4GE
Tel: 03303 209 899

UK Power Distribution Limited (UKPD) is an Independent Distribution Network Operator (IDNO).

What to do if you have a loss of supply

If you experience a loss of electricity supply, please follow these steps listed on our Emergency Information page.

Emergency information
Powercut tracker

Tampering with the meter is illegal and can be extremely unsafe. If you’re concerned about energy theft, you can report it anonymously to Stay Energy Safe at www.stayenergysafe.co.uk or by calling 0800 0230 2777.