Network Adoption

At UK Power Distribution, the service we provide is simple – we adopt, manage and maintain your electrical network. How we do this though is what’s important.

  • We’re open, honest and willing to help: We’re approachable, always just a phone call away and are open to any feedback which might help make your journey easier
  • We communicate with our customers every step of the way: We work to ensure that you understand what’s expected of you, from the start of our journey, right through to completion
  • We find innovative ways to save our customers time and money:  By streamlining our processes and providing value-added services, our aim is to give you the best possible project outcome
  • We deliver our work sustainably: We take our safety, health environmental and quality responsibilities seriously.  We focus heavily on compliance and expect nothing less from the people we do business with
  • Our self-service approach puts trust in your abilities: We’re here to support your business when you need us, letting your own, capable team get on with what they do best
  • And we operate throughout Britain, 24 hours a day, seven days a week.

And we aim to make your journey with us as easy to follow as possible:

All key documents are provided in our Document Library under “ICP journey”, but here is a summary.

1. Application

You apply to us for an Asset Value (AV) – we’ll respond and explain how to get the process moving.

Email us or use our  Asset value request page

2. Design & Legals

Submit your design for approval using : Design submission pack (checklist and form)

Instruct our partners for Land Rights: Instruction packLandright instructions form

3. Construction

We’ll work with your construction team, providing guidance throughout the process.

Submit Whereabouts form every Thursday for the following week.

4. Energisation

When you’re ready for energisation, apply with us, we’ll confirm when everything’s good to go.

 5. Adoption

We’ll let you know if we need anything else before we can certify adoption – and we’ll work together on finalising details.

Make sure nothing is missing by using our key documents: Construction Handover pack (checklists) and  Standards for As-laids .

6. Payment

We’ll ensure prompt payment when you invoice us for the agreed AV.

‘Think Generation at POC appplication!’ campaign

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Head Office,
6500 Daresbury Park,
Warrington,
Cheshire
WA4 4GE
Tel: 03303 209 899

UK Power Distribution Limited (UKPD) is an Independent Distribution Network Operator (IDNO).

What to do if you have a loss of supply

If you experience a loss of electricity supply, please follow these steps listed on our Emergency Information page.

Emergency information
Powercut tracker

Tampering with the meter is illegal and can be extremely unsafe. If you’re concerned about energy theft, you can report it anonymously to Stay Energy Safe at www.stayenergysafe.co.uk or by calling 0800 0230 2777.