Network management

I am already connected

to UK Power Distribution’s network

  • Get more power
  • Move electricity supply
  • Move equipment
  • Disconnect

For any of the above, apply with us through this form.

  • Connection agreements: Any home or premises which uses our network, has to be contracted to us through the National Terms of Connections – details of which are held with the DCUSA. Sometimes, we may want to put a bespoke Connection Agreement in place to complement these terms. Please contact us if you’d like to know more.

I want to connect new demand load

to UK Power Distribution’s network

  • New property, non-domestic electric vehicle charger
  • Draw down on site with a ramping profile

For any of the above, apply with us through this form AND provide a letter of authority AND provide a site map.

Find out about the process on the  webpage dedicated to the topic.

You may also want to consult our Capacity reservation guidance note.

I want to connect EV chargers, Solar panels, Storage, Heat pumps

to UK Power Distribution’s network

  •  Domestic-size low carbon technology (Generation (G98), Battery (G98), Electric vehicle charger and Heat pump): To ensure the safety of our network, it’s important we know about all low carbon technology that is connected to it, even the small ones!  Use the Connect Direct tool to inform us: it will either approve on the spot or send us a notification to assess your application.
  • Larger installs (G99): We will have to assess the impact on our network for any larger generation, or battery . Please use the ENA’s G99 form and send it to us.

You can consult the industry guide on how to connect generation: here (opens a new webpage).

Learn why planning for generation as early as possible is important: here.

For anything not mentioned in the list of services above, refer to our contact list.

Head Office,
6500 Daresbury Park,
Warrington,
Cheshire
WA4 4GE
Tel: 03303 209 899

UK Power Distribution Limited (UKPD) is an Independent Distribution Network Operator (IDNO).

What to do if you have a loss of supply

If you experience a loss of electricity supply, please follow these steps listed on our Emergency Information page.

Emergency information
Powercut tracker

Tampering with the meter is illegal and can be extremely unsafe. If you’re concerned about energy theft, you can report it anonymously to Stay Energy Safe at www.stayenergysafe.co.uk or by calling 0800 0230 2777.